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Claims Services

Marine & Cargo Claims

NTI’s Marine team brings unmatched expertise and a global perspective. Whether you're a cargo owner, vessel operator or a service provider to marine industries NTI's expertise ensures seamless claims support reducing impact on your business.

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Bring the Experts Onboard

With one of Australia’s largest and most experienced teams of Marine insurance experts, NTI is uniquely positioned to handle Marine claims. 

Complementing NTI’s strong legacy and expertise in the Australian heavy vehicle and transport sector, our Marine team brings a global perspective and the ability to navigate the complexities of the supply chain when Marine claims arise.

Our experts excel in managing complexity and ensuring timely resolutions that not only safeguard our insured customers but protect their reputation and ability to deliver for their own customers.

Making Marine Claims Simple

Marine insurance is often misunderstood and perceived as complex, but at NTI, we simplify the experience thanks to the unmatched expertise of our team. 

  • Experts at the Forefront

    Our team of Marine insurance specialists is one of the largest and most experienced in Australia. These experts apply their deep knowledge and work together behind the scenes to tackle even the most challenging claims.

  • Strong Networks

    Our internal expertise is enhanced by established connections with surveyors, assessors, and adjusters across Australia and around the World, extending our ability to address complex claims. 

  • In-house Recoveries

    While some insurers outsource Marine recoveries, we keep this expertise in-house with a team who take a proactive approach to recovering losses from responsible parties to control claims costs and premiums for our customers.

Local Experts, Global Reach

NTI’s Marine insurance team combines local expertise with a global network of trusted partners to handle cargo claims efficiently, no matter where or how complex the issue. From surveyors and assessors to adjusters and legal experts, we collaborate across the globe to ensure every claim is thoroughly investigated and resolved with ease.

Commercial Hull Claims - Keeping You Afloat When it Matters Most

With one of Australia's largest and most diverse Commercial Hull portfolios, NTI's team of experts are equipped with deeper knowledge and connections in industry when it comes to the unique nature of Commercial Hull claims.

  • Expert in-house claims staff with technical expertise for accurate assessment of commercial vessels and watercraft.

  • Strong relationships with experienced local hull surveyors.

  • Wide-reaching network of trusted third-party repairers and recovery specialists for commercial vessels.

  • Dedicated recoveries team skilled in determining liability and fault to control costs for our customers.

Overseas Survey Agents

Worldwide support ensuring seamless Marine claims

The Lloyd’s Agency Network, with over 250 agents worldwide, provides expert marine surveying and claims support in key global locations. NTI’s Marine claims experts connect with this network when required to ensure seamless claims handling, and we make this list available as a courtesy to help our brokers and customers understand the breadth of agents available globally.


View Overseas Survey Agents

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