Responding to incidents
We pride ourselves on delivering swift, expert support after an accident, managing response, cleanup, and care so our customers are supported every step of the way.
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Assistance and Wellbeing
We know accidents impact people, not just vehicles—that’s why we’re dedicated to supporting the wellbeing of our customers and drivers.
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Towing and Recovery
24/7 Support
Dangerous Goods - Serious Business
When transporting dangerous goods, having the right support during an incident is crucial. NTI’s expert team and partners are here to help our customers meet legislated responsibilities, reduce harm, and ensure better outcomes for your businesses and the community.
Expert In-House Response: NTI’s trained team of secondary responders manages dangerous goods incidents with qualifications and experience beyond third-party reliance.
Comprehensive Planning: We can help create and store your incident plan (TERP), ensuring clear communication and action when it’s needed most.
Trusted Partnerships: We work with leading industry groups and emergency services to deliver better outcomes and improve safety standards.
Compliance and Best Practices: Our external providers adhere to HVNL, Chain of Responsibility, WHS legislation, and industry-leading standards to ensure a safe and effective response.
Strong Industry Collaboration: We work with groups like the National Bulk Tanker Association, CROIERG, Australian Trucking Association, and Australian Fire and Emergency Services Authority Council to improve safety and response outcomes.