Livestock Inland Single Transit Insurance

Livestock Inland Single Transit Insurance - Frequently Asked Questions

• What is Shipping & Delivery Insurance Livestock

  It’s cover for physical injury or death to livestock belonging to You or for which You have assumed responsibility during a single inland transit.  It can be transported by sea, road, rail, air and/or Your own vehicle, inland within Australia.

  We do not cover any import and/or export.

  Sum Insured is as shown in the Policy Schedule, limited as follows:

  •$3,000 any one Animal;

  •Except Studstock which is limited to $5,000 any one Animal 

  Please refer to your policy schedule. The full terms, conditions, limits and exclusions are shown in the product disclosure statement (PDS).

• Who is the policy for?

  Shipping & Delivery Insurance Livestock is intended for

  • Owners of livestock, or 
  • Senders/sellers, or
  • Receivers/buyers; 

  who have an insurable interest in on those items whilst being transported within Australia.

• Goods we do not cover

  We do not cover / insure:

  • Breeding, stud stock or prized animals (over $5,000 per animal)
  • Bloodstock (thoroughbred and standard bred horses used for racing, competition and/or breeding)
  • Birds
  • Exotic animals
  • Domestic pets
  • Any other described as excluded goods on Your Policy Schedule

  All insurance policies have exclusions and conditions and You should read the full Policy wording 

  to familiarise Yourself with the details of these important conditions and exclusions.

  Some of the circumstances We will not pay for include:

  • Failure to pass tests or examinations or inoculation and its after effects
  • Slaughter by or at the direction of government or other authorities on account of infectious 
  • Diseases   
  • Death or physical injury to a Bloodstock animal
  • Loss of market, consequential loss, loss of foetus or loss of use of any description
  • Any shortage or disappearance disclosed solely on periodic stocktake

  Please refer to your policy schedule. The full terms, conditions, limits and exclusions are shown in the product disclosure statement (PDS).

• What else does it cover

  The protection provided for Your livestock includes 

  Temporary resting of livestock during transit 

  • Where required to comply with Government Animal welfare or Livestock management regulations, the Insured Transit shall include a period of up to 7 days break in the ordinary course of transit to allow discharge of Livestock for the purpose of resting or spelling
  • Death, physical injury, or slaughter for humane reasons during the insured transit
  • Theft
  • Death, physical injury or slaughter caused by strikers and the willful act of a third party (without Your knowledge), during Insured Transit

  Also, these automatic benefit extensions following physical injury to livestock

  • Agisting livestock
  • Mustering escaped livestock
  • Clean-up costs of livestock at any accident site

  Please refer to your policy schedule. The full terms, conditions, limits and exclusions are shown in the product disclosure statement (PDS).

• Why do I need this? - Doesn't the sender, transporter or someone else cover this?

  Be careful not to assume your livestock are automatically covered during transit.

  Senders / sellers / suppliers of goods aren’t necessarily obligated to cover livestock on a delivery. They may leave it to the receiver / buyer of goods to work it out.

  Equally, not all transporters cover the goods they carry.  Some may even have trading terms which specifically leave the risk all on you.

  Take the hassle and guesswork out – look after your livestock transit with Shipping and Delivery Insurance Livestock - Inland Single Transit.

• When does cover start?

  The Insured Transit commences when the Livestock enters the Conveyance or its loading ramp for transport and continues 

  during the ordinary course of transit.

• When does cover terminate?

  The Insured Transit Terminates when the Livestock is discharged from the Conveyance or its loading ramp at the destination.

• Can cover be provided if the livestock is already in transit?

  Sum Insured is as shown in the Policy Schedule, limited as follows:

  • $3,000 any one Animal;
  • Except Studstock which is limited to $5,000 any one Animal 

  $150,000 AUD is the total maximum value insurable under this policy.  This includes all charges like GST, duties, freight costs – subject to the application of any excess.

  Please note:

  • If the livestock is not commercially purchased/sold within the last 90 days, specify the cost of replacement with similar livestock of the same age and condition or as near as possible to that age and condition
  • Round up declared value to the nearest dollar

  Value declared is referred to as ‘sum insured’ in your policy documents

  Special conditions apply to different types of goods.  Please refer to the ‘HOW MUCH WE WILL PAY’ section of the PDS.

  The full terms, conditions, limits & exclusions are shown in the Product Disclosure Statement.

• Does this cover import/export

  We provide cover Australia wide only (including Tasmania & Australian external territories, but excluding Antarctic territories).

  We do not cover any import and/or export.

  If you need cover for import/export, longer journeys or even an annual policy, more appropriate covers may be available from Marine Protects’ other policies.

  Please note – these are subject to underwriting guidelines and exclusions.

  We recommend seeking expert advice. If you already have an insurance broker acting on your behalf, please give them a call. Otherwise, find your nearest insurance broker via www.needabroker.com.au.

• Cooling off and cancelling your policy

  A cooling off period applies. You have 21 days to consider this policy to be sure you have the cover you require.

  There are terms and conditions. If the transit has commenced, the policy cannot be cancelled.

  Terms and Conditions can be found in the Product Disclosure Statement.

• Excess

  An excess may apply and will be shown on your policy schedule.

  When you make a claim under this policy, you may be asked to pay an excess. This is the amount you contribute towards the cost of your claim.

• Who can make a claim under this policy?

  The claim must be made by the policy holder, that is, the person who has purchased the insurance policy.

• Who can be paid at claim time?

  Where is a claim is payable, we will only pay the policy holder.

  An excess may apply and will be deducted from any payments made.

• How will my claim be calculated?

  Should you have a claim, subject to the Sum Insured, we will pay the lesser of the:

  • The net invoice value covering the Livestock whilst in transit (including freight if separately invoiced to the receiver), or
  • If there is no invoice value, the cost of replacing the Livestock, with similar livestock of the same age and condition or as near as possible to that age and condition

  Policy excesses, other limits and conditions may apply. Please refer to the policy schedule and full terms, conditions, limits & exclusions of the product disclosure statement (PDS).

• How do I make a claim?

  You are able to make a claim with us at your preference in the following ways;
  a) SMS
  b) Email
  c) Telephone us.
  For further details on how to claim, click Claims for Shipping & Delivery Insurance

• What documents will I need to provide?

  By providing the documentation listed below, but not limited to, you will avoid any unnecessary delays to your claim:

  • Proof of purchase invoice and/or receipt of purchase
  • Copy of the consignment note / transport document and invoice/s
  • Communication emails/letters/etc
  • Photos

• How long will my claim take?

  We encourage you to lodge your claim with us as soon as possible and we endeavour to investigate all claims efficiently and effectively. Because circumstances vary, it may take some time to reach a resolution, but we will keep you informed regarding the progress of your claim..

• Claims that are not covered under my policy

  All insurance policies have exclusions and conditions.  Please refer to the full terms, conditions, limits & exclusions as shown in the product disclosure statement (PDS).

  Examples of where we may not pay a claim include, but are not limited to;

  • Failure to pass tests or examinations or inoculation and its after effects
  • Slaughter by or at the direction of government or other authorities on account of infectious 
  • Diseases  
  • Death or physical injury to a Bloodstock animal
  • Loss of market, consequential loss, loss of foetus or loss of use of any description
  • Any shortage or disappearance disclosed solely on periodic stocktake

• Claims responsibilities

  As soon as possible after the death or physical injury of Livestock which may give rise to a claim against Us, some of Your responsibilities include (but are not limited to) 

  • Providing details & supporting documentation
  • Taking reasonable steps to minimise loss, avoid / minimise any further death or injury to the livestock

  Refer to the Claims Responsibilities section of the PDS in full.

  Please refer to the policy schedule and full terms, conditions, limits & exclusions of the product disclosure statement (PDS).  

• Your privacy

  At NTI Limited (NTI), protecting your privacy and the confidentiality of your personal information is very important to us and is fundamental to the way we serve you.

  When you give your personal information to us it is a serious responsibility. We are committed to protecting your personal information and giving you a choice in who can use your personal information and how it may be used.

  In keeping with our commitment, all personal information collected will be handled in accordance with NTI Limited’s Privacy Policy, which complies with the requirements of the Privacy Act 1988 (Cth).