We're here to help

What you may need

• Transport Claims Need to make a claim against your Transport Pack, Fleet Motor or Liability insurance?

  What you may need:

  • Policy number
  • Vehicle registration number
  • Drivers licence
  • Information on what happened - including supporting documents. E.g. Police reports
  • Third party details (if applicable)

  
  

  Ways to Claim

  Call us on 1800 684 669

  Send a claim form to your dedicated claims consultant

• Yellow Cover Claims Do you need to lodge a claim for Equipment and Machinery or Mobile Plant and Equipment Insurance?

  What you may need:

  • Policy number
  • Operators competency certification
  • Equipment and/or vehicle details 
  • Driver details (if applicable) 
  • Information on what happened - including supporting documents. E.g. Police reports

  
  

  Ways to Claim

  Call us on 1800 684 669

• Marine Claims Claiming against your Marine Protect cargo, carriers, hull or liability policies?

  What you may need:

  • Policy number
  • Proof of transit
  • Purchase invoice
  • Vessel registration
  • Master's/Skipper's licence

  
  

  Ways to Claim

  Call us on 1800 684 669

  Send a claim form to your dedicated claims consultant

• Shipping & Delivery Claims Need to make a claim against your Shipping and Delivery insurance policy?

  What you may need:

  • Your policy number
  • Proof of non-delivery or damage
  • Details of the carrier/courier
  • Proof of purchase or item value

  
  

  Ways to Claim

  Text the Shipping and Delivery team on 0408 189 146

  Send us an email at cargoclaims@nti.com.au

  Call us on 1800 684 669

  Lodge online via our form