Better Business Hub

Do you need to communicate better with your managers?

This short video features two communication experts discussing how you can become better at dealing with your managers.

• Joanne Tye is a transport industry veteran. Currently the HR & Compliance Manager at SRT Logistics, she is skilled in change management, training, leadership development, human resources, data management and project management. Her unique perspective on dealing with managers has helped drivers and technicians at SRT to deal more effectively with their bosses for more than a decade.
• Kelly McLuckie is a former Navy officer and an expert on business culture and leadership. She co-developed our ‘Traction’ program and helps leaders develop the skills and abilities they need to improve and transform their businesses.

Join our experts as they discuss communication in the transport industry. Communication is more than just talking or messaging – it’s about understanding your message, who you’re communicating with and how to get your point across so you get a good result.

The good news is that you can learn to communicate better whether you’re a ‘talker’ or not. The key is to think about the right time and the right way to handle your message.

Finally, the conversation finishes with some tips on how to communicate successfully with your managers, such as:

• Consider your audience
• Pick your moment
• Use the right communication tool
• Plan what you want to communicate and practice
• Ask for feedback
• If you don’t know something, it’s okay to go away and check
• Follow up on your word
• Always keep it professional

Whether you’re a smooth talker, a reluctant emailer or a social media expert, we’re confident Joanne and Kelly’s conversation will help you get your message across more easily and more effectively.

Disclaimer: Information in this video is a guide only. It does not take into account your personal or business circumstances. Whilst all due care has been taken, you must not rely on the information as an alternative to legal, legislated regulatory and compliance requirements associated with your business activities.